Do you endeavour to deliver the highest level of customer satisfaction?

Are you an experienced Level 3 Systems Engineer?

If you have answered ‘Yes’ to these questions – we would love to hear from you!

About Schoolbox

Schoolbox is a mature but fast growing Australian ed-tech company with the most dynamic platform available for K-12 schools.

Our company culture focuses on collaboration and teamwork above all else!

Our team shares a common vision: to create amazing software that has a positive impact on children, education and schools around the world. Though the company is on a growth curve, we still maintain a start-up culture and approach. Join our team and be a part of this unique community!

About the role

We are looking for an experienced Systems Engineer to join our Infrastructure team and be focused on the smooth operations of systems that support the business and product.

The role will be responsible for the design, provision and ongoing management of a range of cloud, on-premise and office hosted servers. These systems will need to be delivered within budget, while maintaining a high standard of security and fault tolerance. It is expected that the role will be responsible for maintaining a registry of equipment assets and resources.  Ensuring that all IT equipment and resources are properly maintained, secured and monitored.

On a daily basis you will be handling and troubleshooting complex technical issues and problems. You will be creating and maintaining processes and documentation for troubleshooting, configuring and maintaining systems.

You will be working with technical clients & partner stakeholders to manage expectations, guide policy and implement change as well as threat prevention, analysis and detection.

You will be streamlining application development through infrastructure as code (IAC) and config management, define and enforce standards through code and work with Task automation (CI/CD, adhoc job executions and maintenance tasks)

About you

  • You will have aComputer Systems Engineering Bachelor Degree or equivalent
  • You will have significant experience in systems / devops engineering at mid to senior level
  • You will have strong knowledge in infrastructure areas such as virtual server technologies, networking, internet protocols, scripting & monitoring tools and IT Security.
  • You will be experienced in Hypervisor VM backup configuration (hyperv, kvm, vmware, xenhvm, xenu)
  • You will have experience in relational database performance analysis troubleshooting (Innodb preferred).
  • You will have a strong working knowledge of Linux OS
  • You will have strong experience in AWS cloud services

What Schoolbox can offer you

  • Join a close team who are dedicated to providing excellent customer service to our schools.
  • We offer a flexible and relaxed working environment.
  • Work in our newly renovated Camberwell office, with amazing city views.
  • We offer numerous benefits including wellness support, profit based company bonus and regular training opportunities.